i.hinstant.healthcare

Clinical intake by chat, in Arabic and English.

A versioned protocol signed by a licensed clinician makes every decision. A clinician confirms every referral. Patient data stays in the UAE.

How it works

1

The patient chats

Short questions by phone or browser, in Arabic, English, Arabizi or a mix, after a consent screen. Emergency questions come first, and a yes stops the interview with the instruction to call 998.

2

Three readers agree

Each answer is read three times and must quote the patient word for word. An unclear answer is never read as no. It gets one clarifying question, then a clinician.

3

The protocol decides

Deterministic code reading the signed protocol picks every question, outcome and destination. The language model never does, so every decision can be explained and replayed.

4

A clinician confirms

The care team gets a structured handoff in English, with each answer beside the patient's own words and the rule behind each proposed referral.

Built for the UAE

Languages patients actually write

Gulf and Modern Standard Arabic, Arabizi, UAE English and mixed messages, with right-to-left layout. A red-flag sweep reads every message in eight languages.

Health data stays in the country

Live use refuses to start outside a UAE cloud region, in line with Federal Law No. 2 of 2019. Every step goes into an append-only, hash-chained audit log.

Runs under a licensed facility

The tool sits inside a DoH-licensed provider and works to that provider's protocol and licence. It exports FHIR R4 for the facility's own systems.

بالعربية

استقبال المرضى عبر المحادثة بالعربية والإنجليزية. بروتوكول موقّع من طبيب مرخّص يتخذ كل قرار، والطبيب يؤكد كل تحويل، وتبقى بيانات المرضى داخل دولة الإمارات.

Pathways

Men's health

Male reproductive health front door

A private first step for men, in their own language. Red flags go to emergency care or urgent assessment, and fertility risk factors each lead to a named next step: fertility services, andrology or urology, primary care, or self-care information.

Primary care

Urinary tract infection in women

Structured intake with the exclusions a clinician needs to see, routed to the right level of care with the patient's own words kept for review.

Where we are

Working prototype, tested on synthetic patients in 16 writing styles. The demo plays recorded runs of the engine.

Next: protocol sign-off by a UAE-licensed specialist, then shadow mode with a licensed facility in Abu Dhabi.

Contact

Jon Holman, Founder. jon@instant.healthcare